The Sena Sea Guarantee

Sena Sea is dedicated to providing you with high quality seafood. If you are not completely satisfied with the quality, we will replace or refund your purchase. Please contact info@senasea.com with any concerns.

Late UPS deliveries are out of our control. We recommend purchasing the extra route insurance offered during checkout. Route is an added layer of protection for your order which ensures package replacement for lost, stolen, or damaged (including defrosted) packages. Route will replace packages that have defrosted for any reason. Please take a picture of any defrosted portions and email it to info@senasea.com for assistance with a claim. Claims must be submitted within 30 days of shipment.

You may change, pause or cancel subscriptions (recurring orders) any time. Email info@senasea.com for assistance.