Shipping
All orders ship overnight on Mondays and Tuesdays. Your fish will arrive frozen, and packaged to retain premium quality for a full year.
Ways to Save
- Free shipping on orders over $150
- Save 5% on orders over $300
- Save 10% on orders over $1000
Sustainability
We recommend reducing your impact on the planet by purchasing a larger box & shipping less frequently.
ShipAid Delivery Guarantee
We ship all frozen boxes via UPS overnight, however, sometimes boxes are delivered late by UPS, which is out of our control. UPS's policy sometimes reimburses the shipping cost if a box is delivered late and the product defrosts but does not ever cover the cost of the ruined product, even if it was their fault.
Therefore, we offer extra ShipAid insurance created for perishable shipping that enables a free replacement in case the box is late, damaged, or defrosted for any reason. ShipAid adds 3% to your total order cost and is added coverage for your peace of mind during transit. It is recommended but entirely optional.
Learn More at ShipAid.com
Free Overnight Shipping On Orders Over $150
Packages Ship Every Monday | Shipping FAQ
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Additional Details about
We ship directly to your door in insulated boxes. All orders are shipped on Mondays. Orders placed by noon (PST) on Monday will be shipped the same day, orders placed later will be shipped the following Monday. We will send an email with the tracking number on the day it ships so you know when to expect it.
We use sustainable green cell foam to insulate our frozen boxes instead of styrofoam. A combination of pellet dry ice and booster packs (pcm gel packs that hold below freezing) are used to keep fish frozen during transit.
Smoked salmon jars are shipped separately from frozen products because the glass could break due to the very low freezing temperature of dry ice.